CAREFUL

How do I view a log of a user's activities?

Introduction

The Activity tab on a user's profile page shows a complete audit log of everything they've done in CAREFUL. This is useful for administrators and team owners who need to track user actions for compliance, training, or investigating issues.

Before You Start

Permissions required:

  • Organisation Administrators can view activity logs for any user in their organisation
  • Team Owners can view activity logs for members of their teams
  • All users can view their own activity log
Steps
Viewing Another User's Activity
  1. From the sidebar, click My Organization
  2. Click the Members tab to see all users in your organisation
  3. Click on any user's row in the members table
  4. The User Profile page opens. Click the Activity tab

The activity table displays with three columns:

  • Date - When the activity occurred (format: "15 Mar 2026, 14:30")
  • User - Who performed the action (will always be the user whose profile you're viewing)
  • Event - Detailed description of what happened

The most recent 50 activities appear first, with the newest at the top.

  1. To view older activities, scroll to the bottom and click Load more

Each click loads an additional 50 activities. Continue clicking Load more to view the complete history.

Viewing Your Own Activity
  1. Click on your name or profile icon in the top-right corner of any page
  2. Click the Activity tab

When viewing your own profile, you'll see three tabs: Dashboard, Profile, and Activity. When viewing another user, you only see Profile and Activity.

Alternative Navigation

You can also access a user's profile by clicking their name anywhere it appears in CAREFUL:

  • Team member lists (on Team pages)
  • Action assignments
  • Handover requests
  • Patient responsibility indicators
  • Any audit log or activity feed
What Activities are Tracked

The Activity tab shows over 100 different event types, including:

Patient Care
Actions and Tasks
Handovers and Referrals
  • Handover requests sent, accepted, rejected, or cancelled
  • Referrals between teams
Team Management
  • Users added to or removed from teams
  • Team names changed
  • Team settings updated (chat, categories, memo)
User Administration
Account Changes

Each activity entry shows relevant details such as patient names, team names, field values that changed, and the outcome of the action.

Tips
  • If the activity log is empty: The message "There are no audit records for this user" appears. This typically means the user account was just created or the user hasn't performed any tracked actions yet.

  • For patient-specific activity: If you want to see how a user has interacted with a particular patient, it may be easier to view the Log tab on that patient's profile page instead. This shows all activities related to that patient by all users.

  • For team-specific activity: Similarly, the Log tab on a team page shows all activities within that team, making it easier to understand team-level interactions.

  • Direct links: You can bookmark or share a direct link to a user's Activity tab. The URL format is /users/userId?tabindex=1 (or tabindex=2 if viewing your own profile, since your profile has an additional Dashboard tab).

  • Activity descriptions: Long action descriptions are automatically shortened to 100 characters with "..." at the end. The full details are stored in the system but may be summarised in the display.

  • Chronological order: Activities always appear in reverse chronological order (newest first), so you can quickly see the most recent actions without scrolling.

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