Accessibility
Accessibility statement for careful.online
Last updated: 7 November 2025
This statement applies to www.careful.online, the marketing website for CAREFUL. This website is run by Careful Systems Limited, UK.
We are committed to making this website accessible to all users, regardless of ability or technology used.
As a user, this means that you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- use closed captioning (subtitles) on our videos
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We've also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us at:
- accessibility@careful.online
- +44 800 955 2273
We'll consider your request and get back to you within 10 working days.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, use the contact details above.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
Careful Systems Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website aims to comply with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard. We are continuously working to improve accessibility across the site.
Preparation of this accessibility statement
This statement was last reviewed on 7 November 2025.