What is CAREFUL?
CAREFUL is a clinical coordination platform that seamlessly connects all the doctors, nurses and other professionals involved in a patient's journey, on one secure, easy to use application.
By replacing all informal, fragmented and insecure communication such as WhatsApp, emails, paper and phone calls, collaboration on CAREFUL allows faster, safer and better decision making, for better patient and provider outcomes.

CAREFUL provides support for different patient pathways in many settings. It helps:
Reduce delays to hospital discharge and improve patient flow
Multi-professional teams manage long term care for patients with cancer and chronic diseases
Facilitate MDTs for complex cases
Coordination of tasks for home & community care for the frail and elderly
Streamline handover and task management for the ED and ICU
Track international and regional referrals
Faster collaboration for all clinical teams
CAREFUL allows teams to coordinate clinical care – even if they are in different organisations.
Healthcare practitioners in hospitals, clinics and as community providers can make rapid decisions by sharing important information quickly and easily using either desktop or mobile.
CAREFUL can integrate into existing systems or be used stand alone. Users can self-customise and configure their teams, views and how they manage their patients.
- Real-time updates and notifications
- Secure messaging between team members
- Comprehensive audit trail

Better visibility of team tasks, referrals and handovers
CAREFUL helps keep track of who needs to do what next and which teams are responsible, together with all handovers and referrals. It replaces the inefficient tools with which doctors and nurses struggle to coordinate care, such as WhatsApp, emails, bleeps and spreadsheets.
It is a clinically-proven platform where everyone can collaborate and communicate seamlessly for better outcomes.
- Real-time updates and notifications
- Secure messaging between team members
- Comprehensive audit trail

Safer care for patients by making sure nothing is missed
CAREFUL provides a shared view of cohorts of patients. This shows all the actions for every team, so everyone can see the same plan and knows who should be doing what well into the future.
This level of coordination reduces errors, creates better outcomes for practitioners and patients through continuity of care.
- Real-time updates and notifications
- Secure messaging between team members
- Comprehensive audit trail

Watch to learn more
See how CAREFUL transforms clinical coordination and improves patient outcomes
30–60
minutes saved for each clinician per shift
100%
of staff report improved safety
50%
reduction in wait times in A&E
97%
of nurses report improved communication with doctors
What our clients say
Medical consultant
Anonymous survey
I have found CAREFUL to be massively superior to our previous paper system. The ease, the fact that it can't be misplaced, and everyone can access it, make it an excellent way to track my medical intakes. Having road-tested it for a few months now, I would love to keep it.
Programme manager
Life Sciences Hub Wales
This platform has not only expedited the handover process but has also contributed to a more efficient allocation of resources and improved patient safety.
Chief Digital Information Officer
UK hospital group
What you've achieved with CAREFUL is awe-inspiring.
Critical care consultant & lead for innovation
Maidstone & Tunbridge Well NHS Trust
CAREFUL enables clear communication within and between clinical teams. It is incredibly intuitive and user-friendly.
General practitioner
Melbourne, Australia
For the first time, I have real-time oversight of the hundred elderly residents in my care. CAREFUL provides assurance and clarity.
Medical consultant
Anonymous survey
I have found it very useful, rather indispensable now in running the medical on call take. It is efficient, easy to use and gives a good oversight of the patient referrals and status.
Programme manager
Life Sciences Hub Wales
Clinical staff members have reported significant enhancements in their ability to communicate critical patient information, share insights and make informed decisions.
General practitioner
Melbourne, Australia
With CAREFUL, I'm now using my time more effectively, which means I can provide better and more immediate care to my patients. I'm no longer chasing after – or being chased for – tasks, results and decisions, which has given me significantly more face-to-face time with my patients
AE sister
Anonymous survey
We often spend time having to read notes to make sure patients are allocated to the correct wards instead of spending time helping with patient flow and managing the risk and safety in the department. If used correctly, it is an asset to the everyday running of the department.
Programme manager
Life Sciences Hub Wales
The implementation of CAREFUL's platform within our emergency general medicine handover process has yielded transformative results.
Nurse
Anonymous care home survey
I have found Careful to be very useful to access communication with the GP in particular. He has many 'balls in the air' and CAREFUL is a fail-safe means of communication with him. Extremely useful in promoting on-time, accurate, efficient communication with GP in fast-paced environment.
Our latest news
Stay up to date with the latest developments in clinical coordination and healthcare technology

Partnership to help raise standards in Australian aged care through multidisciplinary collaboration
Following the success of the CAREFUL digital platform's pilot implementation with Leecare at Melbourne’s residential care facility Abberfield, [
Oct 14, 2025
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(Pink) caravans of care
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Is your hospital really necessary?
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Oct 3, 2025
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