Coordinate faster, safer, better clinical care

The platform for multidisciplinary teams to share, refer and chat about critical patient actions, within and between organisations – in real time.

Healthcare professionals using CAREFUL

What is CAREFUL?

CAREFUL is a clinical coordination platform that seamlessly connects all the doctors, nurses and other professionals involved in a patient's journey, on one secure, easy to use application.

By replacing all informal, fragmented and insecure communication such as WhatsApp, emails, paper and phone calls, collaboration on CAREFUL allows faster, safer and better decision making, for better patient and provider outcomes.

CAREFUL platform on multiple devices

CAREFUL provides support for different patient pathways in many settings. It helps:

Reduce delays to hospital discharge and improve patient flow

Multi-professional teams manage long term care for patients with cancer and chronic diseases

Facilitate MDTs for complex cases

Coordination of tasks for home & community care for the frail and elderly

Streamline handover and task management for the ED and ICU

Track international and regional referrals

Faster collaboration for all clinical teams

CAREFUL allows teams to coordinate clinical care – even if they are in different organisations.

Healthcare practitioners in hospitals, clinics and as community providers can make rapid decisions by sharing important information quickly and easily using either desktop or mobile.

CAREFUL can integrate into existing systems or be used stand alone. Users can self-customise and configure their teams, views and how they manage their patients.

  • Real-time updates and notifications
  • Secure messaging between team members
  • Comprehensive audit trail
CAREFUL mobile app showing collaboration features

Better visibility of team tasks, referrals and handovers

CAREFUL helps keep track of who needs to do what next and which teams are responsible, together with all handovers and referrals. It replaces the inefficient tools with which doctors and nurses struggle to coordinate care, such as WhatsApp, emails, bleeps and spreadsheets.

It is a clinically-proven platform where everyone can collaborate and communicate seamlessly for better outcomes.

  • Real-time updates and notifications
  • Secure messaging between team members
  • Comprehensive audit trail
CAREFUL mobile app showing task management

Safer care for patients by making sure nothing is missed

CAREFUL provides a shared view of cohorts of patients. This shows all the actions for every team, so everyone can see the same plan and knows who should be doing what well into the future.

This level of coordination reduces errors, creates better outcomes for practitioners and patients through continuity of care.

  • Real-time updates and notifications
  • Secure messaging between team members
  • Comprehensive audit trail
CAREFUL mobile app showing patient care features

Watch to learn more

See how CAREFUL transforms clinical coordination and improves patient outcomes

30–60

minutes saved for each clinician per shift

100%

of staff report improved safety

50%

reduction in wait times in A&E

97%

of nurses report improved communication with doctors

What our clients say

Medical consultant

Anonymous survey

I have found CAREFUL to be massively superior to our previous paper system. The ease, the fact that it can't be misplaced, and everyone can access it, make it an excellent way to track my medical intakes. Having road-tested it for a few months now, I would love to keep it.

Programme manager

Life Sciences Hub Wales

This platform has not only expedited the handover process but has also contributed to a more efficient allocation of resources and improved patient safety.

Chief Digital Information Officer

UK hospital group

What you've achieved with CAREFUL is awe-inspiring.

Critical care consultant & lead for innovation

Maidstone & Tunbridge Well NHS Trust

CAREFUL enables clear communication within and between clinical teams. It is incredibly intuitive and user-friendly.

General practitioner

Melbourne, Australia

For the first time, I have real-time oversight of the hundred elderly residents in my care. CAREFUL provides assurance and clarity.

Medical consultant

Anonymous survey

I have found it very useful, rather indispensable now in running the medical on call take. It is efficient, easy to use and gives a good oversight of the patient referrals and status.

Programme manager

Life Sciences Hub Wales

Clinical staff members have reported significant enhancements in their ability to communicate critical patient information, share insights and make informed decisions.

General practitioner

Melbourne, Australia

With CAREFUL, I'm now using my time more effectively, which means I can provide better and more immediate care to my patients. I'm no longer chasing after – or being chased for – tasks, results and decisions, which has given me significantly more face-to-face time with my patients

AE sister

Anonymous survey

We often spend time having to read notes to make sure patients are allocated to the correct wards instead of spending time helping with patient flow and managing the risk and safety in the department. If used correctly, it is an asset to the everyday running of the department.

Programme manager

Life Sciences Hub Wales

The implementation of CAREFUL's platform within our emergency general medicine handover process has yielded transformative results.

Nurse

Anonymous care home survey

I have found Careful to be very useful to access communication with the GP in particular. He has many 'balls in the air' and CAREFUL is a fail-safe means of communication with him. Extremely useful in promoting on-time, accurate, efficient communication with GP in fast-paced environment.

Our clients

NHS Trust 1
NHS Trust 2
NHS Trust 3
NHS Trust 4

Our partners and affiliates

Partner 1
Partner 2
Partner 3
Partner 4

Compliance

GDPR Compliant
NHS Digital Approved
Cyber Essentials Plus

Contact us

To learn more about CAREFUL or book a demo, contact: