Coordinate faster, safer, better clinical care

The platform for multidisciplinary teams to share, refer and chat about critical patient actions, within and between organisations – in real time.

What is CAREFUL?​

CAREFUL is a clinical coordination platform that seamlessly connects all the doctors, nurses and other professionals involved in a patient’s journey, on one secure, easy to use application.

By replacing all informal, fragmented and non-secure communication such as WhatsApp, emails, paper and phone calls, collaboration on CAREFUL allows faster, safer and better decision making, for better patient and provider outcomes.

CAREFUL provides support for different patient pathways in many settings. It helps:

Reduce delays to hospital discharge and improve patient flow​

Multi-professional teams manage long term care for patients with cancer and chronic diseases​

Facilitate MDTs for complex cases​

Coordination of tasks for home & community care for the frail and elderly

Streamline handover and task management for the ED and ICU

Track international and regional referrals

Faster collaboration for all clinical teams

CAREFUL allows teams to coordinate clinical care – even if they are in different organisations.

Healthcare practitioners in hospitals, clinics and as community providers can make rapid decisions by sharing important information quickly and easily using either desktop or mobile.

CAREFUL can integrate into existing systems or be used stand alone. Users can self-customise and configure their teams, views and how they manage their patients.

Better visibility of team tasks, referrals and handovers

CAREFUL helps keep track of who needs to do what next and which teams are responsible, together with all handovers and referrals. It replaces the inefficient tools with which doctors and nurses struggle to coordinate care, such as WhatsApp, emails, bleeps and spreadsheets.

It is a clinically-proven platform where everyone can collaborate and communicate seamlessly for better outcomes.

Careful Task Management

Safer care for patients by making sure nothing is missed

CAREFUL provides a shared view of cohorts of patients. This shows all the actions for every team, so everyone can see the same plan and knows who should be doing what well into the future.

This level of coordination reduces errors, creates better outcomes for practitioners and patients through continuity of care.

Watch to learn more

30–60

minutes saved for each clinician per shift

100%

 of staff report improved safety

50%

reduction in wait times in A&E

97%

of nurses report improved communication with doctors

What our clients say

Critical care consultant & lead for innovation
Critical care consultant & lead for innovationMaidstone & Tunbridge Well NHS Trust
CAREFUL enables clear communication within and between clinical teams. It is incredibly intuitive and user-friendly.
General practitioner
General practitionerMelbourne, Australia
For the first time, I have real-time oversight of the hundred elderly residents in my care. CAREFUL provides assurance and clarity.
Medical consultant
Medical consultantAnonymous survey
I have found it very useful, rather indispensable now in running the medical on call take. It is efficient, easy to use and gives a good oversight of the patient referrals and status.
Programme manager
Programme managerLife Sciences Hub Wales
Clinical staff members have reported significant enhancements in their ability to communicate critical patient information, share insights and make informed decisions.
General practitioner
General practitionerMelbourne, Australia
With CAREFUL, I'm now using my time more effectively, which means I can provide better and more immediate care to my patients. I’m no longer chasing after – or being chased for – tasks, results and decisions, which has given me significantly more face-to-face time with my patients
AE sister
AE sisterAnonymous survey
We often spend time having to read notes to make sure patients are allocated to the correct wards instead of spending time helping with patient flow and managing the risk and safety in the department. If used correctly, it is an asset to the everyday running of the department.
Programme manager
Programme managerLife Sciences Hub Wales
The implementation of CAREFUL's platform within our emergency general medicine handover process has yielded transformative results.
Nurse
NurseAnonymous care home survey
I have found Careful to be very useful to access communication with the GP in particular. He has many 'balls in the air' and CAREFUL is a fail-safe means of communication with him. Extremely useful in promoting on-time, accurate, efficient communication with GP in fast-paced environment.
Medical consultant
Medical consultantAnonymous survey
I have found CAREFUL to be massively superior to our previous paper system. The ease, the fact that it can’t be misplaced, and everyone can access it, make it an excellent way to track my medical intakes. Having road-tested it for a few months now, I would love to keep it.
Programme manager
Programme managerLife Sciences Hub Wales
This platform has not only expedited the handover process but has also contributed to a more efficient allocation of resources and improved patient safety.
Chief Digital Information Officer
Chief Digital Information OfficerUK hospital group
What you’ve achieved with CAREFUL is awe-inspiring.

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