Introduction

A Team Owner is a user role with elevated privileges within a specific team in CAREFUL. Team Owners can manage patients just like regular team members, but they also have additional administrative powers to manage the team itself and its members.

Team Owner Capabilities

Team Owners have all the capabilities of regular team members, plus these additional powers:

Member Management

Invite new users to the team - Add existing CAREFUL users or invite new people to join
Promote team members to Team Owner - Grant owner privileges to trusted colleagues
Remove members from the team - When someone leaves or changes roles
Edit member details - Update contact information and job titles
Manage duty status - Set team members as on-duty or off-duty

Team Administration

Rename the team - Update the team name as needed
Take over patients - Assume responsibility for another member's patients when needed

Team Owners see additional options in the action menu (⋮) next to team members' names. The most important actions are "Promote to Team Owner" for standard members and "Remove from team" for managing the roster.

How to Become a Team Owner

There are four ways someone can become a Team Owner:

Invited as owner - An existing Team Owner can invite a new user and assign them the "Team Owner" role during invitation
Promoted by owner - An existing Team Owner can promote any standard team member to owner status
Promoted by administrator - Organization administrators can promote any team member to owner
Team creation - When an administrator creates a new team, they automatically become its first Team Owner

Every Team Must Have At Least One Owner

This is a critical rule in CAREFUL: every team must have at least one Team Owner at all times.

Because of this rule, Team Owners cannot demote themselves to standard member status. This prevents accidentally leaving a team without any owners.

Removing Yourself as Team Owner

If you need to step down as Team Owner:

If other owners exist - Ask another Team Owner to demote you using the "Demote to Team Member" action
If you're the only owner - First promote another team member to Team Owner, then ask them to demote you

Only organization Administrators can demote Team Owners. Regular Team Owners can promote members but cannot demote other owners.

Identifying Team Owners

In the team members table, each user's role is clearly displayed in the Team Role column:

"Team Owner" - Users with owner privileges
"Member" - Standard team members

If a user hasn't verified their account yet, you'll see "**unverified" next to their role.

Tips

Assign multiple owners - For continuity, most teams should have 2-3 Team Owners rather than just one
Owner permissions are team-specific - Being a Team Owner in one team doesn't grant privileges in other teams
Administrators have wider access - Organization administrators can manage all teams, not just those where they're owners
Audit trail - All promotions and demotions are recorded in the team's audit log

How to Promote a Team Member to Team Owner - Step-by-step promotion process
How to Demote a Team Owner to Team Member - Removing owner privileges
How to Invite Users to a Team - Adding new team members

What is a Team Owner?