How to Set or Change Your Contact Number

Introduction

Your contact/bleep number allows team members to reach you while you're on duty. You can set or update this number either when toggling your duty status or by editing your user profile directly.

Before You Start

No special permissions required. All users can set their own contact number. Organization administrators can also set contact numbers for other users in their organization.

Steps

Method 1: Setting Your Contact Number When Going On Duty

1. Navigate to your User Profile (click your profile from the sidebar or main menu)
2. Locate the duty status toggle switch below your name (it will show either "On duty" or "Off duty")
3. Click the toggle switch to turn On duty ON
4. A dialog box titled Verify contact number appears with the message: "Confirm your contact/bleeper number below. Team members can use this to reach you while On Duty."
5. In the text input field, enter or update your contact/bleep number (if you already have one saved, it will be pre-filled)
6. Click the Confirm button (or press Enter on your keyboard)
7. The dialog closes, your contact number is saved, and you're now set to "On duty"

Method 2: Setting Your Contact Number via Profile Editor

1. Navigate to your User Profile
2. Click the dropdown menu button (⋮) in the top right corner of the screen
3. Select Edit from the dropdown menu
4. A dialog titled Edit user opens with several fields
5. Locate the Contact / Bleep number field (below Speciality, above User photo)
6. Enter or update your contact/bleep number in the text field
7. Click the Submit button at the bottom of the dialog
8. The dialog closes and your profile refreshes with the updated information

Tips

• Your contact number is visible to all members of your teams in the Profile tab
• You can leave the contact number blank if you prefer not to provide one
• The verification modal only appears when switching TO "On duty", not when switching off
• Press Enter in the contact number field as a quick alternative to clicking Confirm
• If you don't change the number in the verification modal, clicking Confirm or Cancel will both proceed with the existing number
• Administrators can edit contact numbers for any user in their organization using the same Edit user dialog

Related Features

• How to Set Your On Duty Status - Managing your availability to colleagues
• How to Edit Your User Profile - Updating your name, job title, speciality, and photo
• How to View Team Members - Seeing contact information for your colleagues