Introduction
Revoking Team Owner access demotes a team owner back to a standard team member role. This is useful when reorganizing team leadership or when an owner's responsibilities change. Only organization administrators can demote team owners.
Before You Start
- You must be an Organization Administrator to demote team owners
- Team owners can promote or demote standard team members, but cannot demote other team owners
- The team member you're demoting will remain on the team but lose owner privileges (ability to manage team settings, add/remove members, and promote others)
Steps
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From the left-hand sidebar, click on the team name where you want to revoke owner access
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The team view opens with several tabs at the top. Click on the Members tab
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The members table displays all team members with their details (name, job title, contact information, duty status, and role)
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Locate the team member whose owner status you wish to revoke by scrolling through the list
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On the right side of that member's row, click the three-dot menu button (context menu) to open the actions dropdown
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From the dropdown menu, select Demote to Team Member (shown with a down-right arrow icon)
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A confirmation dialog appears with the title Confirm Demotion to Team Member and asks: "Are you sure you want to Demote [First Name] [Last Name] to a Team Member?"
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Click Yes to confirm the demotion
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The dialog closes and the member table refreshes automatically. The user's role badge updates to reflect their new Team Member status, and they no longer have owner privileges
Tips
- Audit trail: All role changes are automatically logged in the team's audit log (accessible from the Log tab). You can review who made changes and when
- Immediate effect: The demotion takes effect immediately. The demoted user will lose access to owner-only features like team settings and member management
- Reversible: You can promote the user back to Team Owner at any time using the same process (select Promote to Team Owner from their context menu)
- Multiple owners: Teams can have multiple owners. Demoting one owner doesn't affect other team owners
- Cannot self-demote: Team owners cannot demote themselves unless they are also organization administrators
Related Features
- How to Promote a Team Member to Team Owner: Give standard team members owner privileges
- How to Remove a Team Member: Completely remove someone from a team (different from demotion)
- How to Manage Team Settings: Learn about other team owner capabilities