Introduction
Risk flags help clinical teams quickly identify patients who need extra attention or monitoring. You can set, change, or clear a patient's risk flag from their profile at any time.
Prerequisites
- You must be a member of a team that the patient belongs to
- The patient must be viewable in your team, My Patients, or Organisation patients view
Steps
-
Navigate to the patient you want to update. You can find patients from:
- My Teams > select a team > Patients tab
- My Patients in the sidebar
- Organisation > Patients tab (if you have organisation access)
-
Click on the patient row to open their profile.
-
Select the Profile tab from the tab bar at the top of the patient view.
-
Locate the Risk Flag field in the patient profile section. The current risk flag status is displayed here.
-
Click on the Risk Flag field. A dialog box appears showing the current risk flag setting.
-
In the dialog box:
- Select a risk flag colour to indicate the level of risk, or
- Select Clear Risk Flag to remove any existing flag
-
Optionally, enter a reason in the Reason field to explain why you're setting or changing the flag.
-
Click Submit to save your changes.
The risk flag now appears on the patient's profile and in their summary demographics wherever they appear in lists and tables.
Tips
- Hover for details: On desktop, hover over a patient's risk flag to see the reason it was set.
- Audit trail: All risk flag changes are recorded, so you can see who set a flag and when.
- Team visibility: Risk flags are visible to all team members who can view the patient, helping ensure important information is communicated across shifts.
- Use clear reasons: Adding a reason when setting a risk flag helps colleagues understand why the patient needs extra attention.
Related Features
- How to Update Patient Demographics - Edit other patient details
- How to Update Clinical Summary - Add clinical notes about the patient
- How to Change Patient Status - Mark patients as active, inactive, or discharged