How do I view a log of what a user has been doing?

Introduction

The Activity tab on a user's profile displays a detailed audit log of all actions that user has performed in CAREFUL. This helps you track user activity, review care decisions, and maintain compliance with audit requirements.

Before You Start

• You can view any user's Activity tab if you can access their User Profile
• No special permissions are required to view activity logs
• Activity logs show up to 50 events at a time, with the ability to load more

Steps

Accessing a User's Activity Log:

1. Navigate to the user's profile by doing one of the following:

   • Click your own name at the top of the screen to view your own activity
   • Click on a team member's name in a team member list
   • Select a user from the Organization Members list

2. On the User Profile page, you'll see the user's name displayed with tabs below it

3. Click the Activity tab (this will be the second tab when viewing other users, or the third tab when viewing your own profile after Dashboard and Profile)

4. Wait briefly while the activity log loads

Viewing the Activity Log:

5. Review the activity table with three columns:

   • Date: Shows when each event occurred
   • User: Shows the user's name (will always be the profile owner on this log)
   • Event: Shows detailed information about what happened

6. Events are displayed in reverse chronological order (most recent first), showing the last 50 activities

7. If more than 50 events exist, a Load more button appears at the bottom of the table

8. Click Load more to view the next 50 events, which will be appended to the list

9. Continue clicking Load more to view older events until all activity has been loaded

Tips

• Finding patient-specific activity: If you want to see how a user interacted with a specific patient, check the patient's Log tab instead - it will show all activity related to that patient across all users
• Finding team-specific activity: Similarly, team Log tabs show all activity within a team, which may be easier than filtering through a user's complete history
• Understanding events: The Activity log tracks over 70 different event types including patient management, task assignments, handovers, referrals, team changes, and administrative actions
• Empty logs: If you see "There are no audit records for this user", this means either the user is newly created or hasn't performed any tracked actions yet
• Audit compliance: Activity logs are permanent and cannot be edited or deleted, ensuring complete audit trails for healthcare compliance

Related Features

• Team Log Tab: View all activity within a specific team
• Patient Log Tab: View all activity related to a specific patient
• Organization Log Tab: View organization-wide activity (Administrators only)
• The User Profile Page: Learn about other information available on user profiles