CAREFUL

How to Log Out

Introduction

Logging out of CAREFUL securely ends your session and protects patient confidentiality. You can log out from multiple locations in the application, with options to set yourself off-duty at the same time.

Before You Start

No special permissions required. All users can log out at any time.

Note: You will be automatically logged out after a period of inactivity (typically 15 minutes) to maintain security.

Steps

  1. Locate the Log Out button at the bottom of the left-hand navigation sidebar
  2. Click the Log Out button (identified by an exit icon)
  3. You will be immediately logged out and redirected to the login page

Note: This method automatically sets you to off-duty when you log out.

Method 2: Logout from Settings (With Off-Duty Control)

  1. From the sidebar, click Settings
  2. Scroll to the logout section at the bottom of the Settings page
  3. (Optional) Check the box labeled "Also set me to off duty when I log out" if you want to be marked as unavailable
  4. Click the red Log Out button
  5. You will be logged out and redirected to the login page

Tip: Use this method if you want control over your duty status when logging out.

What Happens When You Log Out

When you log out, CAREFUL:

  • Disconnects your chat session
  • Clears all authentication tokens from your browser
  • Resets your session data
  • Redirects you to the login page
  • Optionally sets you to off-duty (depending on method used)

Tips

  • Log out regularly to protect patient confidentiality, especially when leaving your workstation
  • Set yourself off-duty when logging out at the end of your shift so colleagues know you're unavailable for handovers
  • Use Settings method if you're stepping away briefly and want to remain on-duty for when you return
  • If you see a session timeout page, you can click "Click here to log out" to manually log out and sign in again
  • If you experience chat connection issues, you may see a prompt to "Click here to sign in again and fix this issue" which will log you out and allow you to re-authenticate

Security Note

For patient safety and data protection, we strongly recommend logging out whenever you leave your workstation unattended. The automatic timeout provides a safety net, but manual logout is the most secure practice.

  • How to Log In - Learn how to access your CAREFUL account
  • How to Set Your Duty Status - Manage your availability for handovers
  • Settings Overview - Explore other settings options

Need more help?

Our support team is happy to help with any questions about this topic.

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