CAREFUL

How to resend a new user invitation

Context

When a user is invited to CAREFUL for the first time or when their phone number is changed, they will receive an SMS message with a link.

That link will expire within 15 minutes.

If they wish to respond to the invitation a user will have to resend the invitation

Procedure

To resend an invitation, navigate to the user's details via either

  • The Organisation Users Tab
  • The Team member Page

Choose the context (Kebab) menu next to their name, or click on the user in order to bring up their profile page.

Need more help?

Our support team is happy to help with any questions about this topic.

Email support about this page