Introduction
Actions are tasks assigned to team members that need to be completed for a patient's care. Use actions to track clinical tasks, follow-ups, investigations, or any work that needs doing. CAREFUL provides two ways to create actions: a full dialog with all options, or a quick inline method for faster workflow.
Before You Start
- You must be viewing a patient's profile or patient actions list
- No special permissions required - all clinical users can create actions
- Actions can be assigned to yourself or any team member
Steps
Method 1: Full Action Creation (with all options)
- Navigate to the patient's profile (via My Patients, My Team, or My Organisation)
- Click the kebab menu (⋮) in the top right corner
- Select Create Action from the menu
- A dialog titled "Create Action for [Patient Name]" appears
- Fill in the action details:
- Title (required): Enter a brief description of what needs to be done
- Assignee (required): Search for a team member by name, or toggle Assign to Me to assign it to yourself (defaults to you)
- Due Date (optional): Select when the action should be completed
- Due Time (optional): Set a specific time if needed (only available when a due date is set)
- Attachments (optional): Upload any relevant files or images
- Detailed Description (optional): Add additional notes or instructions
- Create another after submit (optional): Check this box if you need to create multiple actions in sequence
- Click Submit (the button will change to "Click to confirm" while processing)
- The action is created and appears in the patient's action list
- If you checked "Create another after submit," the form clears and stays open; otherwise, the dialog closes automatically
Method 2: Quick Inline Creation (faster workflow)
- Navigate to the patient's Actions tab
- At the top of the actions list, you'll see a text input with placeholder "Create a New Action for [Patient Name]"
- Type the action name directly into this field
- Press Enter or click the Create button (press Escape to cancel)
- The action is instantly created and assigned to you, appearing in the list below
Tips
- Quick method is fastest: Use the inline creation when you only need a simple action with just a name - it automatically assigns to you
- Use the full dialog for complex actions: When you need to set due dates, assign to others, or add attachments, use the full creation dialog
- Batch creation: Check "Create another after submit" in the full dialog when you need to create multiple actions for the same patient
- Keyboard shortcuts: In inline creation, Enter submits and Escape cancels
- Due time requires due date: You cannot set a time without also setting a date
- Search for assignees: In the full dialog, start typing a team member's name to find them quickly
Related Features
- How to Complete an Action: Learn how to mark actions as complete and add results
- How to Reassign an Action: Transfer action ownership to another team member
- How to Add Progress Notes to an Action: Update actions with notes and attachments as you work on them