CAREFUL

True Clinical Coordination

From consultation to completed action.

A shared plan. Time saved. Nothing missed.

Among colleagues, between teams and across boundaries.

CAREFUL clinical coordination platform showing actions, handovers and referrals on desktop, tablet and mobile
30–60 min
saved per clinician per shift
50%
reduction in A&E wait times
98%
report improved safety
97%
improved nurse-doctor comms

What is CAREFUL?

CAREFUL is a clinical coordination platform that turns every clinical decision — from a consultation, a chat message, a referral or an MDT — into a series of tracked actions with clearly responsible owners.

It replaces WhatsApp, bleeps, spreadsheets and paper handover sheets with one secure, shared plan that works across teams and organisations.

Unlike messaging apps, CAREFUL doesn't just deliver message, it creates structured actions.

Unlike EPR systems, CAREFUL doesn't just record what happened, it coordinates what happens next.

CAREFUL platform on multiple devices
Download on the App Store

Trusted by

Maidstone & Tunbridge Wells NHS Trust
Maidstone & Tunbridge Wells NHS Trust
Hywel Dda University Health Board
Hywel Dda University Health Board
Cardiff and Vale University Health Board
Cardiff and Vale University Health Board
Cromwell Hospital
Cromwell Hospital
Abberfield Aged Care Facility
Abberfield Aged Care Facility
Clínica Universidad de los Andes
Clínica Universidad de los Andes
If I lost CAREFUL, I would have to reconsider whether I would continue with my clinical work. There is no going back.

Dr Henry Konopnicki

General Practitioner, Melbourne, Australia

New: Ambient Voice Technology

From voice to coordinated action

CAREFUL records clinical consultations, generates structured notes, and suggests trackable actions — bridging documentation and coordination in one step.

What clinicians say

Prof. Dhakshana Sivayoganathan

CEO, UKDHC

The most impressive component for me is how CAREFUL combines safe secure communication systems (so that clinical staff don't use WhatsApp or archaic bleeps) and how this seamlessly integrates into patient and staff workflows. It's one of the most impressive hospital operating systems I have ever seen. NHS staff will thank you for it — it's the user interface that makes clinical work (finally) less cumbersome and communication between teams dynamic. Every trust should have it in my opinion.

Dr S. Nagasayi

Consultant in Acute and Stroke Medicine, Withybush Hospital

CAREFUL as a digital tool has enabled us to take ownership of and bring about effective changes to our medical take process in an NHS district general hospital. I would recommend this product and the team to anyone else who wish to improve teamwork and hence patient safety.

Dr Henry Konopnicki

General Practitioner, Melbourne, Australia

Over the past 12 months, I have utilised CAREFUL in the care of 100 elderly patients across five different healthcare organisations in Melbourne. Results have been remarkable. Key benefits have been to patient safety — a reduction in serious medication errors — and saving of clinician time through improved communication between healthcare providers.

Medical consultant

Anonymous survey

I have found CAREFUL to be massively superior to our previous paper system. The ease, the fact that it can't be misplaced, and everyone can access it, make it an excellent way to track my medical intakes. Having road-tested it for a few months now, I would love to keep it.

Programme manager

Life Sciences Hub Wales

This platform has not only expedited the handover process but has also contributed to a more efficient allocation of resources and improved patient safety.

Chief Digital Information Officer

UK hospital group

What you've achieved with CAREFUL is awe-inspiring.

Critical care consultant & lead for innovation

Maidstone & Tunbridge Well NHS Trust

CAREFUL enables clear communication within and between clinical teams. It is incredibly intuitive and user-friendly.

General practitioner

Melbourne, Australia

For the first time, I have real-time oversight of the hundred elderly residents in my care. CAREFUL provides assurance and clarity.

Medical consultant

Anonymous survey

I have found it very useful, rather indispensable now in running the medical on call take. It is efficient, easy to use and gives a good oversight of the patient referrals and status.

Programme manager

Life Sciences Hub Wales

Clinical staff members have reported significant enhancements in their ability to communicate critical patient information, share insights and make informed decisions.

General practitioner

Melbourne, Australia

With CAREFUL, I'm now using my time more effectively, which means I can provide better and more immediate care to my patients. I'm no longer chasing after – or being chased for – tasks, results and decisions, which has given me significantly more face-to-face time with my patients

AE sister

Anonymous survey

We often spend time having to read notes to make sure patients are allocated to the correct wards instead of spending time helping with patient flow and managing the risk and safety in the department. If used correctly, it is an asset to the everyday running of the department.

Programme manager

Life Sciences Hub Wales

The implementation of CAREFUL's platform within our emergency general medicine handover process has yielded transformative results.

Nurse

Anonymous care home survey

I have found Careful to be very useful to access communication with the GP in particular. He has many 'balls in the air' and CAREFUL is a fail-safe means of communication with him. Extremely useful in promoting on-time, accurate, efficient communication with GP in fast-paced environment.

Partners & affiliates

C/Can (City Cancer Challenge)
C/Can (City Cancer Challenge)
Department for Business and Trade
Department for Business and Trade
Johnson & Johnson MedTech
Johnson & Johnson MedTech
Leecare Solutions Pty
Leecare Solutions Pty
Microsoft Partner
Microsoft Partner
NVIDIA Inception
NVIDIA Inception
Oxford University Hospitals NHS Trust
Oxford University Hospitals NHS Trust

Compliance & security

Cyber Essentials Plus
Cyber Essentials Plus
GDPR Compliant
GDPR Compliant
ICO Registered
ICO Registered
NHS DSPT
NHS DSPT

Contact us

To learn more about CAREFUL or book a call, contact: