User Documentation

If a user's access to CAREFUL has been [disabled](/docs/what-is-a-disabled-user), [organisation administrators](/docs/what-is-an-administrator) can restore their access using the re-enable feature. Th

Disabling a user immediately removes their access to CAREFUL while preserving their account and activity history. This is useful when a staff member leaves the organisation, takes extended leave, or n

[Organisational fields](/docs/section/organisation-fields-and-status) allow you to record custom data points for each patient, such as frailty scores, expected discharge dates, or blood types. These f

Promoting a team member to [Organisation Administrator](/docs/what-is-an-administrator) gives them full management access to your organisation, including the ability to invite users, create teams, and

[Organisational fields](/docs/section/organisation-fields-and-status) are custom data fields that appear on every [patient profile](/docs/patient-profile-tab) within your organisation (e.g., DNACPR st

Organisational fields allow you to capture custom patient information specific to your organisation's needs. You can add fields for any additional data you want to track -- such as ward names, bed num

Setting your [duty status](/docs/what-do-on-duty-and-off-duty-mean) helps your team know when you're available to receive [handover](/docs/what-is-a-handover) requests and notifications. When you're o

As an [Administrator](/docs/what-is-an-administrator), you can create new user accounts and add them to your organisation. New users receive a verification SMS or email and can log in once they've set