User Documentation

As an [Administrator](/docs/what-is-an-administrator), you can create new user accounts and add them to your organisation. New users receive a verification SMS or email and can log in once they've set

As a [Team Owner](/docs/what-is-a-team-owner), you can invite new users who don't yet have a CAREFUL account directly to your team. This streamlines the onboarding process, allowing you to build your

Adding users to teams allows you to build your clinical workforce within CAREFUL. You can add existing organisation members to a team or invite entirely new users. This is essential for building teams

When a new user is invited to CAREFUL, they receive an SMS message and/or email with a verification link. This link expires after 15 minutes. If the invitation wasn't received or has expired, you can

A user's mobile number is their login credential for CAREFUL. You can change your own phone number at any time, and [administrators](/docs/what-is-an-administrator) can change any organisation member'

User profile information includes personal details such as name, job title, speciality, contact number, and profile photo. [Administrators](/docs/what-is-an-administrator) can edit any user's profile

Disabling a user immediately removes their access to CAREFUL while preserving their account and activity history. This is useful when a staff member leaves the organisation, takes extended leave, or n

Promoting a team member to [Organisation Administrator](/docs/what-is-an-administrator) gives them full management access to your organisation, including the ability to invite users, create teams, and