Only a Team Owner or Administrator can invite a new user
As a Team Owner
As a Team Owner, you must select a team to which the user will be added. Administrators can add new users, but without selecting a team.
- Navigate to the team into which you wish to invite the user.
- Select “Add user to team” from the Team Menu
- Click the button entitled “Invite them now.”
As an administrator
As an administrator, you can add a new user to the organisation.
- Navigate to My Organisation from the left-hand menu.
- Select “Invite User” from the context menu.
- An SMS will be sent to the number entered.
- That phone number can be changed according to “How to Change a User’s Phone Number”
- The invitation can be resent or cancelled.